Shipping policy

Free Worldwide Shipping

Every order ships free, with no minimum.

Processing time

Orders are processed and dispatched within 1-2 business days. Orders placed on weekends or holidays are processed the next business day.

Delivery time

Most orders arrive within 7-12 business days. Delivery may take longer during peak seasons or due to customs in some countries.

Tracking

As soon as your order ships, you'll receive an email with a tracking number. You can follow your parcel any time on our Track Your Order page.

Shipping Protection

Add Shipping Protection at checkout to cover loss, theft or damage in transit. If something goes wrong, we reship or refund your order fast.

Customs and duties

International orders may be subject to import duties or taxes set by your country, which are the responsibility of the customer.

Lost or delayed packages

If your package hasn't arrived within 25 business days, email team@lostinzora.com and we'll make it right.